Terms & Conditions

Methods of payment:

You pay your goods when your order is made, either with a credit card or PayPal.

Visa / MasterCard / Eurocard are accepted credit cards. All information that is displayed and sent on this page is encrypted (128-bit SSL). No transfer data or your card information can be read by anyone else than your bank.

PayPal is a smooth solution for secure payments over the net. PayPal's general conditions apply. (For more info and registration visit www.paypal.com).

Prices:
1 CD 15 Euro + Shipping
1 Dubbel CD (Two disc set) 18 Euro + Shipping
DVD 25 Euro + Shipping
 
Delivery conditions:
All orders are delivered by Posten Sverige AB.

Most in-stock orders ship within 2-5 business days, Monday to Friday. Orders placed on holidays or weekends will begin processing the next business day. Orders ship from our studio in Lund, Sweden. If items in your order are out of stock we'll notify you by e-mail. Most backorders ship within 2-3 weeks.
If we, for some reason are not able to send your order within 5 working days, we will contact you. (e.g, if a product is temporarily sold out)

Orders from abroad are sent within 5 working days, but the delivery time vary from country to country.

If a product fails or disappears in the supply-shipping, Reingold Records are responsible for the cost, as long as the customer has given notice of this within 14 days.

Shipping costs:
1-2 CDs or 1 standard DVD
Within Skandinavia, 2 Euro  
Within Europe, 4 Euro   
Outside Europe, 5 Euro

3-6 CDs or packages over 250 gram
Within Skandinavia, 3 Euro
Within Europe, 7 Euro
Outside Europe, 8 Euro
 
Free shipping for orders above 100 Euro

Complaints and returns:
You always have the right to return the products you bought over the net if you are not satisfied with the product, as long as you returned the unbroken package within 14 days. If you want to return or complain about a product - please contact us as soon as possible, with your name and the name of the product in question! Send the goods together with your receipt / delivery note.

The customer is responsible for shipping costs for returns.

If a product fails or disappears in the supply-shipping, Reingold Records pays for the cost, as long as the customer has given notice of this within 14 days. 

If a product fails or disappears during the return-shipping is the customer responsible for the costs.

If you have any questions, thoughts or ideas, You are welcome to contact us.